Return Policy
Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customer-service@kareemabduljabbar.
Questions about returns can be emailed to customer-service@kareemabduljabbar.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items)
RISK OF LOSS
All items purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery of the product to the carrier.
KareemAbdulJabbar.com offers refunds, exchanges and store credits.
*Refunded credits does not include shipping cost. (if you choose free shipping at the time of purchase , a shipping fee $15.99 will be deducted from the total amount of refund)
If your item arrives in faulty condition, please contact us via email at customer-service@kareemabduljabbar.com or call customer service at +1 310-762-1041 before sending an exchange.
If you are not satisfied with the purchased item(s), KareemAbdulJabbar.com can offer you a refund, exchange or store credit within the first 14 days after delivery in which the item must be shipped back to us. (we would only need valid return tracking to start the store credit process.” and store credit is valid for the period of 365 days.
All custom signed per order items is final sale. No refunds or exchanges.
KareemAbdulJabbar.com will not cover the charges of the shipping on returned items for exchange of product or store credit.
To be eligible for exchanges or store credit, your item must be unworn and in the same condition that you received it with tags attached. It must also be in the original packaging.
All items will be inspected on return. If the item(s) is shipped back to KareemAbdulJabbar.com showroom is damaged, altered, stained, distinct odor, missing tags or original packaging, it will be refused by KareemAbdulJabbar.com shipping department and store credit won't be issued.
To complete your exchange, we require a receipt or proof of purchase.
Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.