Returns must be in original condition, unworn/unused with original packaging, tags and labels.
We do not accept returns on autographed or customized items. If an autographed or customized item is returned, we will not be able to accept the return.
Cancellation of Order
All orders MUST BE CANCELLED within 24 hours, No Exceptions and each order is time dated and stamped to guarantee shipment to be shipped out after the 24-hour time stamp.
WE ARE NOT RESPONSIBLE FOR THE ACCEPTANCE, SAFEKEEPING AND/ OR RETURN OF ANY ITEMS THAT YOU SHIP TO US IN ERROR (I.E., ITEMS THAT WERE NOT PURCHASED ON OUR SITE) ("ERRONEOUS RETURN"). If we nevertheless receive and accept an Erroneous Return, we may require, in our sole discretion, that you pay a reasonable processing and shipping fee in order to cover the costs of shipping the Erroneous Return ("Return Fee") back to you. Once received, we will use commercially reasonable efforts to notify you and hold the Erroneous Return for a reasonable period of time not to exceed 30 days. If we are unable to contact you or we do not receive payment of the Return Fee, if any, during that time, we may destroy the Erroneous Return or donate it to a charity of our choice.
Is there a deadline for returning something for a refund or exchange?
We will accept any unwashed/unworn merchandise items for return or exchange within 30 days of delivery (No International returns will be accepted). The return date will be determined by the postmark on the returned package.
Where should I send items I am returning or exchanging?
If you have not been provided with a postage pre-paid return label, your package should be addressed to:
What is not refundable?
The following items or situations are not eligible for a refund or exchange: Wearable items that are washed or worn, masks, undergarments, open media, downloads, as well as perishable goods. Any item that has tagging removed. Face masks are not eligible for returns. Returns must be in original condition, unworn/unused with original packaging, tags and labels. We do not accept returns on autographed or customized items. If an autographed or customized item is returned, we will not be able to accept the return.
What form will my refund take?
All refunds will be credited to the original payment source. If the original payment source is unavailable we reserve the right to issue an electronic gift certificate and transmit it to the email address provided when the order was placed, or to issue a refund check to be mailed to the billing address provided on the order. Shipping and handling charges are non-refundable except in the case of a manufacturer's defect.
It can take up to 10 business days for us to receive and process your return. Once your return is received, it will be inspected and we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
Who pays for postage?
If you are returning damaged or defective merchandise we will pay the cost of return shipping by supplying you with a postage prepaid return label. International returns will not be accepted. Please contact customer service for shipping reimbursement information based on your purchase. If we determine at our sole discretion that the merchandise you return is not eligible for return or exchange you authorize us to charge your original payment source the applicable return shipping charge.
Are there requirements for how my return/exchange needs to be shipped back to you?
For any returned merchandise you must send the merchandise using a traceable shipper and include your receipt with your return for reimbursement. Please note, we only issue reimbursements if the return is due to an error on our part.
What if my return is lost in the mail?
We do not issue refunds for items not received by our returns department and recommend you use a traceable ship method to ensure successful delivery.